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What methods of payment does DiscsJapan accept?


We only accept PayPal Preferred.

When you place an order with PayPal, 
you will be redirected to Paypal website.
There you will then need to login with your PayPal username and password.
Before completing the order, check whether the total amount and billing details are correct.

Even if you are not an existing PayPal customer, You can choose this payment method for 
todays purchase and either set us a new account or pay as a guest.

If your order consists of multiple deliveries, your PayPal account will be 
charged separately for each shipment.

Can I choose the shipping method?


  1. We can provide you various options of shipping method.
  2. However, it would be changed by parcel's weight or postal circumstances.
[SHIPPING METHODS]

up to 1~2 CDs
*1 ECONOMY / Non-registered Airmail
REGISTERED STANDARD / Registered Airmail

3CD~
*2 REGISTERED ECONOMY / Registered SAL
REGISTERED STANDARD / Registered Airmail
EXPEDITED / EMS (Fastest shipping method)

*1 ECONOMY SHIPPING
The shipping method does not provide a tracking number and any insurance for your parcel.
Thus, please note that  you will need to take full-responsibility if the parcel would be lost or damaged.

*2 SAL
SAL posts can be delivered when airplanes have extra spaces to ship. 
Thus, it might take more days to arrival then other shipping method.


How long does it take to ship?


  1. Varies for items shipped from an international location. 
  2. Seller ships within *business days after receiving cleared payment.

  3. * “Business days” are normal weekdays. 
  4. Saturdays, Sundays, and major holidays do not count as business days
  5. so you’ll want to keep them in mind as you determine the earliest delivery date for you.

I want to know the status of delivery.


You can check the status of the delivery at the site of the Japanese post.

  1. → http://www.post.japanpost.jp/int/index_en.html
We can ask Japan post to the investigation for your parcel,
If it has not arrived in a month since it shipped out.


Refunds


How long does it take to process my refund?

[RETURNS]
Once your goods are back at us, your refund will be processed.
Please allow a few days for the refund to reach your PayPal account.

[CANCELLATIONS]
We will fully refund as soon as you contact us, if it has not yet shipped.

If your order is preparing for shipment or already in transit,
please refuse to obtain your order or return it to us.
Please note that you may be liable for a return transportation charge.
To find our more about returns, please click here or contact us directly.